Game Help Files

91.3 Scams

Somebody wants to steal your character. Failing in that, he wants to scam you to take your money, or credits. He'll pretend to be an guide or admin of Starmourn, or he'll try to trick you other ways. Read below for information on keeping your account safe and on avoiding scams.


Things you can do to keep your adventurer safe
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- No Admin of Starmourn will ever ask you for your password.
  We don't need it. We don't want it. It wouldn't do us any good anyway.

- Never tell your password to anyone. Ever. Even if we ask you to.
  Which we won't!

- Make sure whoever you talk to is legitimate, using HELP ADMINS,
  HELP GUIDES, or even HONORS <name>.

Be careful! If someone claims to be an admin, guide, or staff of Starmourn, check it out first. One impersonator creating a new adventurer named Tectun might try to fool other players into giving away money or credits or passwords. The true name would be Tecton. Watch out! This stuff happens all the time.

Don't give us your password. We don't need it. We won't ask for it.


Credits
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Don't hand over your credits to just anybody. Don't transfer credits to admins, guides, or any staff of Starmourn. If we need your credits, we'll handle it in a very safe way. You won't have to transfer anything.  When you are buying artifacts or customisations, don't transfer anything! We'll do it.

Use the artifact shops or via direct emails to artifacts@starmourn.com.


Things you can do to keep your credits, marks, and possessions safe
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- Check every single detail in a credit transfer offer.
  Now check them again. Then again. Example:
  
  (Hammer, the Scammer) offers to sell you 1 credits for 350000 Marks.
  Type AGREE if you wish to accept this offer.

  Once you AGREE, it is all over. We will not intervene to help you.
  Your Marks are gone. Too late.

- If you are transferring your credits TO someone else, then that's
  your responsibility. Make sure the transfer command is correct!
  And check your own credits before and after the transfer. Don't
  believe someone who tells you "it didn't work!"

- Con jobs involving credits (except as above, with credit transfers)
  are illegal! File an ISSUE if you don't get what you paid for.
  * For instance, someone who illusions the message "(x) offers to
    sell you 2 credits..." - that's an illegal scam.
  * For instance, someone illusions "(blah) has transferred 20 credits
    to you." This is also an illegal scam.
  * For instance, somebody says he's a guide, and wants credits for
    something. Doesn't matter what. Don't do it.

- Make absolutely certain when you loan something out that you will
  be getting it back. Because if the person doesn't return it, it
  IS NOT THEFT. It's bad. It's not nice. It's a scam maybe. But it's
  not theft.


Misc
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Cons and scams involving credits will almost certainly result in permanent loss of your character, through shrubbing or other means. Don't do it!

Our scam protections can only include 100% in-game deals that we can verify. 
We cannot enforce agreements between players that feature OOC goods. This
includes artwork and scripts. We cannot verify the receipt of these items and
so they do not fall under our scam protections.